Price Match Promise
If you find the same new e-collar or Herm Sprenger collar cheaper at a UK authorised retailer, we'll match the price.
How it works
- Before you order, send us a link to the product on the other retailer's website using the price match form below, or email info@k9store.co.uk.
- We'll check it and, if it qualifies, send you a matching price or a code to use at checkout.
The price must be checked before you buy. We can't refund the difference after an order has been placed.
Request a price match
Conditions
- The product must be identical: same model, size, colour and kit contents.
- It must be new and in stock at the other retailer.
- It must be available for delivery to a UK address.
- We compare the delivered price like for like, including any delivery charge.
- The other retailer must be a UK-based authorised retailer.
What's not included
- Marketplaces (such as Amazon, eBay and similar sites) and auctions
- Clearance, ex-display or refurbished items
- Bundle or multi-buy deals
- Prices that rely on a voucher or discount code
- Trade or member-only prices
- Pricing errors
- These Dogtra models:
- Dogtra YS300
- Dogtra YS600
- Dogtra iQ Mini
- Dogtra Smart No Bark
The small print
- One item per customer per price match.
- We reserve the right to decline a price match if stock is limited.
- This doesn't affect your statutory rights.